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All three of our Rugby Heaven stores in South Wales offer a free collection service for your online orders.

If you choose store collection at checkout please be aware that this a process that could take up to 5 working days depending on stock availability and collection location. Your chosen store will be in touch with you as soon as your item is ready for collection.

If you need to collect an item sooner please call our helpline on 01633 864 054

All orders made between 00:00 1st November & 23:59 24th December 2024 will be eligible for exchange up until 23:59 5th January 2025. You must notify us within this period and follow the returns process outlined below. Refund eligibility remains unchanged.

Please see full refund policy for more information.